Your privacy is our responsibility

1 Information Collection

ga77 may collect the following types of personal information:

1.1 Information Provided Directly

This includes information you voluntarily provide during account registration and use:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account number (for payment processing)
• Residential address

1.2 Automatically Collected Information

When you use the ga77 platform, our system automatically stores certain technical information:

• IP address and device identifiers
• Browser type and operating system
• Login time and location data
• Gaming activity and transaction history
• Cookies and session data

2 Purpose of Information Use

ga77 uses collected information for the following purposes:

2.1 Service Delivery and Operations

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Managing gaming sessions and storing history
• Providing bonuses and promotions

2.2 Security and Compliance

• Preventing fraud and unauthorized access
• Age verification (serving only users aged 21 and above)
• Complying with Anti-Money Laundering (AML) regulations
• Implementing responsible gaming guidelines

2.3 Service Improvement and Communication

• Improving platform performance and user experience
• Providing customer support
• Sending important updates and security notifications
• Creating personalized offers and promotions

3 Information Sharing and Disclosure

ga77 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

Trusted third-party organizations that assist with payment processing, identity verification, and technical infrastructure management — who are contractually bound to uphold ga77's privacy standards.

3.2 Legal Obligations

Information may be disclosed to fulfill court orders, government directives, or requirements under applicable law. In such cases, we will provide only the minimum information necessary.

3.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity — while maintaining the same privacy protections.

4 Cookie Policy

The ga77 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that improve platform functionality.

4.1 Types of Cookies

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Store your preferences and settings.
• Analytical cookies: Used to understand how the platform is used.

4.2 Cookie Controls

Non-essential cookies can be disabled from your browser settings. However, this may limit some features of the platform.

5 Data Retention and Security

5.1 Retention Period

Necessary information is retained for a defined period while your account is active and also after account closure, in accordance with legal obligations.

5.2 Security Measures

ga77 uses industry-standard technology to protect your personal information:

• SSL (Secure Socket Layer) encryption — on all data transfers
• Encrypted database storage
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Access controls — only authorized staff can view information

However, no internet-based system is 100% secure. You also have a responsibility to keep your password confidential and to notify us immediately of any suspicious activity.

6 User Rights

As a ga77 user, you have the following rights regarding your own personal information:

6.1 Access and Review

You may request to view and review the personal information stored in your account at any time.

6.2 Right to Correction

If any of your information is incorrect, contact the support team to have it corrected.

6.3 Deletion Request

Unless there are legal obligations or ongoing disputes, you may request account closure and deletion of your information.

6.4 Withdrawal from Marketing Communications

To stop receiving promotional emails or messages, notify support at any time or use the unsubscribe option.

7 Protection of Minors

ga77 strictly does not provide services to anyone under the age of 21. Age is verified at the time of registration, and we reserve the right to verify age-related information in account management. If we learn that a minor has registered, the account will be closed immediately and the related information will be deleted.

8 Third-Party Links and Services

The ga77 platform may sometimes have connections to third-party game providers or payment gateways. These third parties have their own privacy policies, and your activity on those platforms is not covered by this ga77 policy. You are advised to read the policies of third-party services before using them.

9 Policy Changes

ga77 reserves the right to change this privacy policy at any time. For significant changes, we will publish a notice on the platform and/or notify you at your registered email. Continued use of the platform after changes will be considered acceptance of the new policy. Therefore, you are advised to revisit this page periodically.

10 Applicable Law

This privacy policy and the handling of your personal information are governed by the relevant applicable laws and regulations. In the event of any dispute, both parties will first attempt to resolve it through negotiation.